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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Burt's Bee

April 29, 2025

5  out of  5
rating by Burt's Bee
"I had an insurance policy with Assurant Insurance, which is apparently affiliated with GEICO. Unfortunately, my experience was not positive. They continued to charge me for two consecutive months, even though I had paid the annual premium upfront. The customer service was terrible, and I was unable to reach them at all. As a result, I decided to terminate my relationship with them today and also filed a complaint with the Washington State Attorney General's office. Naturally, I needed to find a new insurance provider. I contacted the State Farm office in Edmonds (Josh Schmick's office) and was pleasantly surprised by the promptness and professionalism of their service. Additionally, their quote was slightly lower than my previous one. Thank you."
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Mudassir Akram

April 29, 2025

5  out of  5
rating by Mudassir Akram
"Andrew demonstrates a high level proficiency in his role and provided a clear and thorough explanation of the policy."
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Debbie Tuomala

April 24, 2025

5  out of  5
rating by Debbie Tuomala
"Great to deal with."
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Ann Gread

April 22, 2025

5  out of  5
rating by Ann Gread
"Just moved to Edmonds from CA. Have been a State Farm client for over 30 years so wanted to stay with them for new home owners and auto. Worked with Lisa. Was an excellent experience. Lisa was knowledgeable, professional and welcoming. She helped me with an umbrella policy as well. Totally recommend."
We responded:
"Ann, thank you for the nice words, especially about Lisa. It was nice to meet you when you stopped in. I am happy to hear that we were able to make this seamless for you. Welcome to my agency family!!"
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robin mcwilliams

April 18, 2025

5  out of  5
rating by robin mcwilliams
"Everytime I need help, Lisa Burnett at State Farm is right there for me. This time was no different. She even did my research for me to steer me in the right direction. Rates aside, State Farm rocks."
We responded:
"Thank you Robin for the nice words. While we have little discretion in the rates, we can control how we treat our clients. She is my right hand team member so I totally agree with you words. Thanks again. John"
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Andrew Oviedo

April 15, 2025

5  out of  5
rating by Andrew Oviedo
"Quick & easy. John brings a traditional, no-nonsense approach - very pleased with State Farm overall ✌🏼"
We responded:
"Andrew, thanks for the words from both a member of my team as well as a policyholder! Cheers, John"
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Sandy Gates

April 6, 2025

5  out of  5
rating by Sandy Gates
"Great State Farm agency. Rapid response time to any questions or concernsis. John and Lisa work hard to help clients make the right decisions regarding policies and coverages."
We responded:
"Hello Sandy, thank you for your nice words but you also made it very easy to help explain how best to proceed. We can't affect what premiums are but we can influence how best to protect someone. Thank you for recognizing this is us. Cheers, John"
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Lawrence Kiriluk

April 4, 2025

5  out of  5
rating by Lawrence Kiriluk
"I was shopping for a new insurance company to bundle my home, car, umbrella and earthquake insurance to compare coverage and cost. The personnel at the John Schmick Agency were so wonderful! They were very open and gracious in adjusting our meeting time to accommodate my health issues. When I met with Lisa she greeted me professionally and warmly. We discussed my wants and needs and listened attentively. She was thorough, detailed and knowledgeable and she provided plans that were comparable and less expensive than my current coverage. I had interactions with Lisa, Andrew and John. Each of them were great. I highly recommend the John Schmick Agency. They will see to your needs. Larry K."
We responded:
"Larry, wow...thank you for your wonderful words! This is who we are so we will treat everyone the same way and attend to their specific needs. It's nice to have you in the agency family. Cheers, John"
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James Adams

March 28, 2025

5  out of  5
rating by James Adams
"Answered all of my questions and was very knowledgeable. Very glad that I resigned with State Farm."
We responded:
"Hello James. We’re honored by your positive feedback! We are happy to know that you decided to return to State Farm and chose our agency to help with your protection. If there is anything else we can do for your insurance needs, just let us know! --John"
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Ryan Borgognone

March 28, 2025

5  out of  5
rating by Ryan Borgognone
"My agent was very helpful and got me the best savings for what I needed."
We responded:
"Ryan, thank you for your words! It is the goal of my agency to offer the best service we can offer and help our clients with their protection package. Thank you again. --John"
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Rose Gaither

March 28, 2025

5  out of  5
rating by Rose Gaither
"Andrew Oviedo has been the Agent assisting me, in obtaining auto & home insurance. If I could give Andrew a 10 STAR rating I would. He is patient, kind and very knowledgeable. Andrew went over both policies, in great detail and answered, all of my questions. Truly outstanding customer service!!! I will be recommending State Farm and Andrew Oviedo, to my friends and family."
We responded:
"Hello Rose, it was nice talking with you last night as Andrew was finalizing your coverages. When he found that he was going to save you approx. $500 a year off your homeowner's, he asked me to double check the numbers. Sure enough, his numbers were correct! I am so pleased to have you as part of my agency and thank you again for the very kind words. --John"
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Caitlin Frankl

March 20, 2025

5  out of  5
rating by Caitlin Frankl
"Speedy and friendly! Highly recommend."
We responded:
"Caitlin, thank you for taking the time to give us a nice review along with your comments. --John"
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Tim Weidenbach

March 14, 2025

5  out of  5
rating by Tim Weidenbach
"Great service, very helpful agency. Andrew went beyond expectations in serving us as new Seattle residents."
We responded:
"Tim, welcome to Seattle and to our agency. Thank you for your kind words about Andrew. It is nice to hear that any of my team is taking care of, and to your words "beyond expectations" for our clients. Don't hesitate letting us know if you need anything. All my best, John"
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David Onerheim

March 14, 2025

5  out of  5
rating by David Onerheim
"Great service and personal attention to my questions. Definitely recommend."
We responded:
"Hello David, thank you for the kind words, We can't always control what happens at the Home Office but we have total control over how we treat you--our client. Thanks again for your faith and trust. Warmly, John"
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mary wilcox

February 28, 2025

5  out of  5
rating by mary wilcox
"Very knowledgeable and helpful!"
We responded:
"Mary, thank you for taking the time to share your thoughts. We are here to help and guide our policyholders through the various aspects of insurance. It is like its own language at time. Warmly, John"
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James August

February 22, 2025

5  out of  5
rating by James August
"We hadn't had our home owner's insurance policy looked at in several years. After all the fires in LA last month, we decided it was time for a review. I dropped into Mr. Schmick's office and, though I did not have an appointment, Lisa greeted me right away and we got to work. I had a LOT of questions and they were all answered. The policy was reviewed and updated in just about 45 minutes. I had the opportunity to meet John Schmick as well, and he was terrific. It's great to know that, in case the worst were to happen and we needed help, John and Lisa are just a little over a mile away."
We responded:
"James, thank you for the kind and thoughtful words. We always enjoy our face-to-face meetings, adds more to the relationship and allows us to truly give you our greatest commodity--our time! Thank you again for taking the time to share and it was wonderful to meet you. --John"
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julie hj007

February 20, 2025

5  out of  5
rating by julie hj007
"I’ve had a great experience with State Farm, thanks to Andrew. He’s been incredibly helpful in guiding me through the different coverage options, making sure I felt informed and comfortable with my choices. The customer service has been excellent, and I feel confident in my coverage. Highly recommend!"
We responded:
"Julie, thank you for taking the time to acknowledge your experience with our agency and in particular with Andrew. The culture of my agency is to educate and ensure that a policyholder feels comfortable with how their protection works. Thank you again for confirming that this was your experience. --John"
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Mena Salib

February 14, 2025

5  out of  5
rating by Mena Salib
"Andrew has been exceptional. Really cannot say enough good things. Straightforward, no automated system, kind, professional, thorough. For me, just exceptional on all accounts."
We responded:
"Thank you so much for your kind words Mena. An agent can be judged by the quality of his team and am pleased to hear that you had a nice experience with us. We can't control many things, like premium, etc. but we can always strive to control how we treat you--our clients. Thank you again for the nice words...I'll pass this on the Andrew. --John"
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Cheryl Horne

January 28, 2025

5  out of  5
rating by Cheryl Horne
"John Schmick-State Farm Insurance and his team are brilliant to work with. They are helpful, responsive and very friendly. Wiith John's knowlege, experience and professionalism I know I can trust John with my insurance needs."
We responded:
"Thank you for your 5-star review Cheryl! Working with you and your husband is always a joy. Thanks again for your faith in us and State Farm."
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Jennifer Winter-Zimmerman

January 24, 2025

5  out of  5
rating by Jennifer Winter-Zimmerman
"Lisa is very kind and responsive. She’s proactive and makes sure that tasks are completed and even helps to accomplish them if you ask her for help. I love this insurance company."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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A Link

January 13, 2025

5  out of  5
rating by A Link
"Switching insurance is a tricky business… but agent Andrew Oviedo went through line by line, AND offered thoughtful insights. I am hopeful this will be my insurance agency for years to come. Thank you Andrew!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Stacia Schenk

December 5, 2024

5  out of  5
rating by Stacia Schenk
"They are a helpful and communicative team - good rates year over year, too!"
We responded:
"Stacia, my apologies for just getting to your kind review. It is always heartwarming to hear that what you would hope to get from an insurance provider is exactly what you experienced. We can't control rates but we can control how we treat our clients. Thank you for acknowledging us. John"
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CJ Shawn

November 6, 2024

1  out of  5
rating by CJ Shawn
"If you are looking for someone who shows some cares about explaining the reason the insurance has raised significantly, don't call and talk with this agency. The "reasons" that I was given by the lovely female (ha! ha!) talking with me were the usual . . "it's inflation, cars a more complicated, we had COVID, it is the fault of all of those other drivers, yada yada. Somehow, there needs to be a change in how insurance company's can empty your pocket. Paying over $2000 annually for vehicle insurance is a very sad thing to see. Very condesding . . ."
We responded:
"Carol, this is John the agent. Thank you for your feedback however I pride myself in the type of service we offer to our clients. (See all the other 5 Star reviews.) Premium rates are set by underwriters, not the agent or the agency. The continued increases, across the entire industry, are frustrating. There are varying factors that go into assessing risk profiles for any policy. Lisa, my manager, shared with me that you hung up on her while she was trying to explain how rates are determined. We at the agency level have ZERO discretion over how rates are determined. I personally would offer the opportunity to address your concerns regarding our insurance services or offer what has contributed at an industry level to rates overall. I would talk with you to listen and see if I can further explain how rates work. "
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Aaron Dietz

November 4, 2024

5  out of  5
rating by Aaron Dietz
"Wonderfully helpful and always friendly staff--so great to work with them!"
We responded:
"We appreciate your review Aaron! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Hannah Gwazdauskas

October 31, 2024

5  out of  5
rating by Hannah Gwazdauskas
"I always have a great experience with our agent, Lisa. She is quick, efficient and so friendly. Thank for all you do!"
We responded:
"Hannah, thank you for your nice review! This is john, your agent and I would echo your remarks about Lisa as she is very friendly, knowledgeable and goes the extra mile for our clients. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"