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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sergio

November 11, 2025

5  out of  5
rating by Sergio
"Andrew helped us save by switching our insurance. He was very knowledgeable and clearly helped my wife and I by answering all of our questions! Thank you Andrew"
We responded:
"Hello Sergio, thank you for your 5-star review and your comments about Andrew! At my State Farm agency we strive to offer insight, education on coverages and it sounds like we did just that for you and your wife. Glad to hear it!"
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Kathlyne

November 6, 2025

5  out of  5
rating by Kathlyne
"Krista was amazing, she got me the best quote for auto and home insurance after looking for weeks. The quote was quick and signup has been a breeze. She was professional and answered all the question I asked and even explained everything in depth. The professionalism and patience she showed was amazing."
We responded:
"We’re honored by your positive feedback especially given that Krista is very new to my agency! (She does come to us with great insurance experience so am happy to see that she was able to take care of you.) We look forward to continuing to provide you with great service and thank you again! "
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karen c

November 2, 2025

5  out of  5
rating by karen c
"Mr. Schmick's colleague, Lisa BURNETT provided exceptional customer service. (I made a mistake on her last name in a previous review- my apologies Lisa!) I would wholeheartedly recommend Lisa when discussing insurance. She provided excellent follow up and attention to detail. RC"
We responded:
"Thank you for reviewing our State Farm office and for mentioning Lisa! (We had a good laugh at the last name you "gave" her.) We’re thrilled to know you had a positive experience with us and thank you for sharing your thoughts. We look forward to continuing to support your insurance needs. Call us anytime!"
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Tom Nicholson

October 31, 2025

5  out of  5
rating by Tom Nicholson
"John and Lisa at State Farm have provided our family with great 5 star service for many years and we have appreciated the expert advise, competitive rates, and pro-active response to our inquiries involving life, auto, home, and other insurance needs."
We responded:
"Tom and Sue, thank you for reviewing our State Farm office! We’re thrilled to know you continue to have a positive experience with us; your satisfaction is our top priority (and let Sue know...I'm going nowhere soon!). We look forward to continuing to support your insurance needs."
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Robin Wright

October 26, 2025

5  out of  5
rating by Robin Wright
"Andrew was great to work with! He helped us transfer all our coverages from Florida to Washington and provided excellent input to help avoid issues during the transfer and save us money. Minimal effort required on my part and great communication!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Andrew and my agency. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Audrey Montanez

September 20, 2025

5  out of  5
rating by Audrey Montanez
"Andrew at State Farm provided outstanding service! We’re new in town, and he really took the time to listen to my needs and guide me through all the details. Highly recommend!"
We responded:
"We’re honored by your positive feedback and comments about Andrew! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jason Volden

September 16, 2025

5  out of  5
rating by Jason Volden
"Lisa is the BEST OF THE BEST. She is so nice and helpful"
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Built Safe

August 29, 2025

5  out of  5
rating by Built Safe
"Happy to speak with Andrew to consider options. Very in depth answers to questions"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nancy Ramirez

August 19, 2025

5  out of  5
rating by Nancy Ramirez
"Customer service is always the best. Good prices and great coverage. Im extremely happy with state farm"
We responded:
"Nancy, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Judy Brinks

August 19, 2025

5  out of  5
rating by Judy Brinks
"5 stars is just a number... we've been State Farm people for a long long time. Reason for that? The people that answer the phones and when you call after hours and give them a hint of what you need help on --you get an email back -- not in the middle of the next day or late in the day, it's first thing in the morning. Thank you, John and Lisa"
We responded:
"Judy, Thank you for your 5-star review! My State Farm team and I are happy to be available to help and again, we appreciate your nice words."
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Kathie Schindler

July 22, 2025

5  out of  5
rating by Kathie Schindler
"Kudos to the John Schmick State Farm office in Edmonds! John Schmick and Lisa Burnett have been so very helpful this past month in assisting my family with a couple of different insurance needs that came up. We are so appreciative of their time and efforts!"
We responded:
"Kathie, Thank you for your 5-star review and your nice words! My State Farm team and I are happy to be here whenever you may need us. Thank you again!"
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Patti Greene

July 2, 2025

5  out of  5
rating by Patti Greene
"When our brand new van we waited 3 years for was hit when parked & knocked 19 ft back, John &Lisa were there for us every time we had a question or problem. Because of the damage that could not be seen until the body shop started taking it apart, it was 9months before we found out our long awaited van was found to be a total loss. Lisa always got the answer to every question we had throughout this very stressful time. We feel that both John & Lisa are not just our local State Farm people but friends that you can ask & always get honest answers & help from. I would rate them as excellent in both service & caring about their clients."
We responded:
"Patti, thank you both for your willingness to work with us during the claims process. Thankfully we were able to finally get this resolved. But in general, thank you for the nice relationship we enjoy with you and Bob!"
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Diana Moser

June 28, 2025

5  out of  5
rating by Diana Moser
"Had to call this agency for some information and was assisted by the service manager, Lisa. She was very knowledgeable and was able to provide the information quickly. Lisa and John were so nice and pleasant to do business with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office, especially with Lisa. If you ever have any questions or need assistance, we’re here to help!"
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Bar Shirtcliff

June 12, 2025

5  out of  5
rating by Bar Shirtcliff
"Fantastic customer service. I’m buying a new home confident that it’ll be adequately insured - one less thing to worry about!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Heidi Perkins

June 2, 2025

5  out of  5
rating by Heidi Perkins
"Andrew was incredibly helpful when I was looking for new coverage. He went through an in depth analysis of what State Farm offers and how it compares to my current coverage. He gave great recommendations and was incredibly timely/efficient!"
We responded:
"Heidi, thank you for your wonderful review. We’re honored by your positive feedback! Andrew, as do we all, does take the time to provide you with great service, insight on options and follow up! If there is anything else we can do for you, just let us know! --John"
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B Caples

May 30, 2025

5  out of  5
rating by B Caples
"Exceptional Customer Service and very responsive!!!"
We responded:
"Brandon, your review and comments are greatly appreciated! We are thrilled to know you had a positive experience with us--your satisfaction is our top priority! We are here anytime you need us. Kindly, John."
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Brittany Brady

May 28, 2025

5  out of  5
rating by Brittany Brady
"Stellar service!"
We responded:
"Brittany, Thank you for your comments and 5-star review! We know you have a choice so am honored to have you as part of my agency family. Let us know if you ever need anything. --John"
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Burt's Bee

April 29, 2025

5  out of  5
rating by Burt's Bee
"I had an insurance policy with Assurant Insurance, which is apparently affiliated with GEICO. Unfortunately, my experience was not positive. They continued to charge me for two consecutive months, even though I had paid the annual premium upfront. The customer service was terrible, and I was unable to reach them at all. As a result, I decided to terminate my relationship with them today and also filed a complaint with the Washington State Attorney General's office. Naturally, I needed to find a new insurance provider. I contacted the State Farm office in Edmonds (Josh Schmick's office) and was pleasantly surprised by the promptness and professionalism of their service. Additionally, their quote was slightly lower than my previous one. Thank you."
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Mudassir Akram

April 29, 2025

5  out of  5
rating by Mudassir Akram
"Andrew demonstrates a high level proficiency in his role and provided a clear and thorough explanation of the policy."
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Debbie Tuomala

April 24, 2025

5  out of  5
rating by Debbie Tuomala
"Great to deal with."
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Ann Gread

April 22, 2025

5  out of  5
rating by Ann Gread
"Just moved to Edmonds from CA. Have been a State Farm client for over 30 years so wanted to stay with them for new home owners and auto. Worked with Lisa. Was an excellent experience. Lisa was knowledgeable, professional and welcoming. She helped me with an umbrella policy as well. Totally recommend."
We responded:
"Ann, thank you for the nice words, especially about Lisa. It was nice to meet you when you stopped in. I am happy to hear that we were able to make this seamless for you. Welcome to my agency family!!"
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robin mcwilliams

April 18, 2025

5  out of  5
rating by robin mcwilliams
"Everytime I need help, Lisa Burnett at State Farm is right there for me. This time was no different. She even did my research for me to steer me in the right direction. Rates aside, State Farm rocks."
We responded:
"Thank you Robin for the nice words. While we have little discretion in the rates, we can control how we treat our clients. She is my right hand team member so I totally agree with you words. Thanks again. John"
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Andrew Oviedo

April 15, 2025

5  out of  5
rating by Andrew Oviedo
"Quick & easy. John brings a traditional, no-nonsense approach - very pleased with State Farm overall ✌🏼"
We responded:
"Andrew, thanks for the words from both a member of my team as well as a policyholder! Cheers, John"
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Sandy Gates

April 6, 2025

5  out of  5
rating by Sandy Gates
"Great State Farm agency. Rapid response time to any questions or concernsis. John and Lisa work hard to help clients make the right decisions regarding policies and coverages."
We responded:
"Hello Sandy, thank you for your nice words but you also made it very easy to help explain how best to proceed. We can't affect what premiums are but we can influence how best to protect someone. Thank you for recognizing this is us. Cheers, John"
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Lawrence Kiriluk

April 4, 2025

5  out of  5
rating by Lawrence Kiriluk
"I was shopping for a new insurance company to bundle my home, car, umbrella and earthquake insurance to compare coverage and cost. The personnel at the John Schmick Agency were so wonderful! They were very open and gracious in adjusting our meeting time to accommodate my health issues. When I met with Lisa she greeted me professionally and warmly. We discussed my wants and needs and listened attentively. She was thorough, detailed and knowledgeable and she provided plans that were comparable and less expensive than my current coverage. I had interactions with Lisa, Andrew and John. Each of them were great. I highly recommend the John Schmick Agency. They will see to your needs. Larry K."
We responded:
"Larry, wow...thank you for your wonderful words! This is who we are so we will treat everyone the same way and attend to their specific needs. It's nice to have you in the agency family. Cheers, John"